payment will be refused or got delayed) or if you want a refund, please contact the seller you bought the product from, respective Cleverbridge, if you bought from the CyberGhost homepage. If errors or problems occur while ordering or paying (e. In-app purchases are no regular CyberGhost subscriptions as can be bought at the CyberGhost homepage, the restoring process will therefore be handled directly by Apple/iTunes, resp. Users with an in-app subscription for Android, iPad, iPhone, and iPod touch Please tap in the client's menu on ' Restore Purchase'. Please make sure, you log in to the right account (one with an active subscription).įor key owners : If you try to activate your subscription once again with a key, you will get an error message. after a system crash and a new operating system installation), just log in to your client with your old credentials (user name and password). To have access to all features on a new CyberGhost installation (e. See also the next passage 'Use of account after re-installation'. If you get an error message saying your key has already been activated and is therefore not valid anymore, this code has already been used for this or a different account. If the mail's still missing, please contact the seller you bought the product from. Very often the missing mail has just been filtered and moved after receiving. If you haven't yet received a mail with an activation code, please first check your spam/junk folder. If you received an activation key via email, there is no automatic activation and you have to enter the key manually in either your CyberGhost client or directly in your account management page. Some users have different CyberGhost accounts, so it's important to make sure one is logged in the same account one used when making a purchase. If you want, you can contact support by yourself and send your billing confirmation, so it can be checked, why an activation didn't occur. If CyberGhost is responsible, your request will be forwarded to us on the very same day and activation will be made up for. From there you will get an explanation, why the process has been interrupted. If your paid subscription has not been activated immediately, please contact the respective vendor, you bought the product from (see here for contact details). Your subscription is waiting there for you. Please log in to your client with exactly the same account, if not done already. Open your online account management and login with the credentials of an account, a subscription had been registered for.Auto-Activation | Manual Activation | Re-Installation | Ordering/Payment Problems My recurring subscription has not been activated automaticallyĪfter successfully ordering and paying a recurring CyberGhost subscription it will be automatically activated in the account, you were logged into when starting the purchase. To be able to use CyberGhost on the new system, please do as follows: Depending on the type of CyberGhost subscription and amount of registered devices you then might have exceeded the maximum amount of allowed devices. Your operating system got a fresh install and now CyberGhost doesn't login to your account anymore? After changing the operating system CyberGhost registers the device as a new device, since all references to your old platform are lost or overwritten.Please open your client and login with your user data of this account (user name and password), your subscription will be recognized automatically. After a month again, again and again TAG: CyberGhost VPN serial cyberghost license key. Copy Key, paste from to CyberGhost and enjoy 4. Unrar and run CyberGhost VPN free Premium Key Generator 09/2013 3. However, your subscription is still valid and accessible on the account used for key activation. Download CyberGhost VPN free Premium Key Generator 09/2013 2. CyberGhost and/or your operating system got a fresh install, but your purchased activation code is declared invalid all of a sudden? An activation key can only be used once, when registering a subscription for an account.You don't have access to your CyberGhost subscription after you re-installed your operating system and/or the CyberGhost client?
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